London Halal Store

Privacy Policy

Last updated: September 2025

1. Introduction
Welcome to London Halal Store (“we”, “us”, “our”). We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website https://londonhalalstore.co.uk/ (“Site”) or purchase products from us.

2. Data Controller
London Halal Store
[Legal Company Name, e.g., London Halal Store Ltd]
[Registered Address]
[Company Registration Number, if applicable]
Contact Email: [privacy@londonhalalstore.co.uk]
Phone: [your business phone number]

3. Personal Data We Collect
We may collect the following categories of personal data:

  • Identity Data: name, title

  • Contact Data: email address, telephone number, postal address

  • Payment Data: payment card details, billing address (processed via third-party payment processors)

  • Order Data: products ordered, delivery preferences

  • Account Data: username, password (if you create an account)

  • Usage Data: IP address, browser type, pages visited, how you use our Site

  • Marketing & Communications Data: preferences for receiving marketing messages

4. How We Collect Your Data
We collect data when you:

  • Place an order or attempt to place an order

  • Create an account or log in

  • Sign up for our newsletter or promotional offers

  • Use our Site (e.g. via cookies or tracking tools)

  • Contact us (e.g. via customer service, support, or queries)

5. Legal Basis for Processing
Under UK GDPR and the Data Protection Act 2018, we process your personal data only when one or more of the following applies:

  • It is necessary to perform a contract with you (e.g. to deliver your order)

  • You have given your consent (e.g. for marketing emails)

  • We have a legitimate interest (e.g. improving our services, website security) which does not override your rights

  • Compliance with a legal obligation

6. Purposes for Which We Use Personal Data
We use your data for:

  • Processing and fulfilling orders, delivery, and returns

  • Registering and maintaining your account

  • Customer service and responding to your queries

  • Sending you updates, offers, and marketing (only with consent)

  • Improving our website, products, and services

  • Fraud prevention and compliance with legal obligations

7. Sharing Your Data
We may share your data with:

  • Third-party payment processors (to process payments)

  • Delivery and courier services (for shipping)

  • Marketing service providers (if you opt in)

  • IT service providers / hosting providers / website platform providers

  • Legal or regulatory bodies when required by law

8. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, subject to legal requirements. For example:

  • Order and transactional data: usually retained for [X months/years] for accounting and legal compliance

  • Marketing data: until you withdraw consent

  • Account information: as long as the account remains active or as required by law

9. Cookies & Tracking Technologies
We use cookies and similar technologies to track the activity on our Site and store certain information. Cookies help us:

  • Remember your preferences

  • Understand how you use our Site

  • Serve relevant marketing

We will ask for your consent where required. You can manage cookies through your browser settings or via our cookie banner.

10. Your Rights
Under UK data protection law, you have rights including:

  • Right of access: request copies of your personal data

  • Right to rectification: correct inaccurate or incomplete data

  • Right to erasure: ask us to delete your data in certain circumstances

  • Right to restrict processing: in certain cases

  • Right to data portability: receive your data in a structured, commonly-used format

  • Right to object: to processing for direct marketing or based on legitimate interests

  • Right to withdraw consent: if processing is based on your consent

If you wish to exercise any of these rights, contact us at [privacy@londonhalalstore.co.uk].

11. Data Security
We take reasonable technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no internet or email transmission is ever fully secure, so while we strive to protect your data, we cannot guarantee absolute security.

12. International Data Transfers
If any of your data is transferred outside the UK/EEA (for example to our service providers in other countries), we will ensure appropriate safeguards are in place – such as Standard Contractual Clauses or other approved mechanisms.

13. Children’s Privacy
Our products are not directed to children under 16. We do not knowingly collect personally-identifiable information from children under 16. If you are a parent or guardian and you believe a child has provided us with personal data, please contact us. We will take steps to delete such data.

14. Changes to This Privacy Policy
We may update this policy from time to time. When we do, we will post the updated version on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

15. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, you can contact us:

London Halal Store
[Registered Address]
Email: privacy@londonhalalstore.co.uk
Phone: [business phone number]

References & Legal Compliance

  • UK GDPR (General Data Protection Regulation)

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR) UK

  • ICO guidance for eCommerce privacy policies